I took it to an authorized Generac dealer and they didn't fix it and said it was a common problem. They did not leave until the Generator had been tested and set up for weekly runs. That was a poor policy put in place and unreasonable to expect a homeowner to blindly sign a contract. Write a review. I can't stress enough DO NOT BUY THIS BRAND or any Generac products. The Generac 5940 GP6500 portable generator gives you a lot of power to pull on two wheels. Had to give up a day vacation from work and no resolution in sight. I can't stress enough DO NOT BUY THIS BRAND or any Generac products. Generac GP2200i Specs. When he came to our house it was apparent there was no good spot to place the equipment. Waiting on hold right now with the corporate office to find out when I can expect either a full refund or new generator... AVOID ANY PRODUCTS FROM GENERAC. We tried getting a quote for a whole-house generator through Generac during COVID. Laptops. It burned my shop to the ground. It took 7 weeks, and about 50 phone calls to finally get them to accelerate the process and get the replacement delivered. Generac Standby Generator Reviews Click here if this is your business. All the sales of our product go through independent retailers and distributors. Consequently I had new sumps with backups installed, each with WiFi. Even had to sign the contract sight unseen. All the sales of our product go through independent retailers and distributors. Value vs. The models I’ll examine here are two from the lower end of the power range – the 2200 watt and the 2500 watt – and one in the higher range – the 7500 watt. Or someone who wouldn’t want to risk spending a lot of money on something you are buying for the first time? Lee Egler and his team know what they are doing, are honest, hardworking, and meticulous. Cost . Categories My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About Generac Power Systems Reviews 6 • Average . I do apologize that the process was so frustrating and arduous. FROM DIGGING TRENCH BY HAND TO REDUCE DAMAGE TO LAWN AND SHRUBS. VERY POOR service after the sale!!!!!!!! That was a poor policy put in place and unreasonable to expect a homeowner to blindly sign a contract. Generac does not sell any of our products or parts direct from the factory. We sell direct to the public through our showroom and workshop in Brisbane, and our showroom in Perth. He tried to talk us into putting it on opposite side of house and running wire to other end, which would have driven the cost up considerably. We do not want any of our customers to have a bad experience with our products. Specifications : Size: 28.75 x 26.75 x 25 inches; Weight: 184 pounds; Wattage: 6500 I SHOULD POINT OUT GEORGIA POWER DROPPED THE BALL AND LEFT ONLY TO RETURN FOUR HOURS LATER. Thank you for bringing this matter to our attention. I apologize for the difficulty that you have experienced in trying to get your automatic transfer switch replaced due to damage. Apparently we could not get out of the contract and the generator had already been ordered. 3.9. The mess was cleaned, and the premises were left neat and clean. THANKS WAVERLY ELECTRIC, MOOSE !! Yamaha EF2000iS Silent Inverter Generator - 2000W Review: The Yamaha EF2000IS is our pick for the best camping inverter generator on the Australian market. A Generac Surge protector was installed between the Main Electrical Line and the Lines going to our main breaker box. 2019 Official program Pramac Generac Australian Motorcycle Grand Prix. Several GFI's were installed near the Sumps to bring this up to code. or Best Offer. Thank you for your feedback, I am very sorry for the difficulty that you have experienced. PowerRUSH Technology - Delivers over 50% more starting capacity-allowing you to do more with less. And finally, deciding on which inverter generator most suitable for you. Our website uses cookies so that we can provide you with the best user experience. The brand new generator has been sitting at the ASD for 2 months now because they can't get an authorized warranty repair manual for this model. They certainly don't care about their customers. All rights reserved. 387 Generac Power Systems reviews. or Best Offer. DID IT ALL AND HAD THE SWITCH GEAR MOUNTED AND WIRED TO THE POINT GEORGIA POWER COULD MAKE ONE TRIP TO DISCONNECT AND RE- CONNECT. Generac Announces Expansion into Australian Market. Generac doesn't honor their warranties… I bought an RV generator from Generac and had constant problems with it backfiring. close. Matching Results. The Generac price to a dealer, such as Lowe's, is higher than what this company advertises them for. Read 28 customer reviews of the Generac Standby Generator & compare with other Stand-By Generators at Review Centre. Thank you for bringing this matter to our attention. ALL INCLUDED IN THE QUOTED PRICE. Digital Cameras. Even had to sign the contract sight unseen. August 2020 - After a derecho (straight line wind storm) knocked out power to a significant number of people in my state, I decided to bite the bullet and buy a new generator. I bought a Generac generator and Generac automatic transfer switch. Of course Generac refused to do any thing about it. All Categories. They refused to even discuss it with me so I had to rely on the seller to intervene. https://generac-power-systems.pissedconsumer.com/complaints/RT-P.html Shop for Generac 8kva Gas Standby Generator online in Australia at My Generator. So we sued them. We told him it just wasn't going to work for us. They lied and covered up information and buried us in discovery that had nothing to do with our interrogatory requests. I bought a Generac generator and Generac automatic transfer switch. They gave me two options, the first (and closest) no longer in existence and the second almost 40 miles away. English; French; Howdy, human! Generac 5939 GP5500 Review & Summary Product Name: Generac 5939 GP5500. I lost my pickup, a friends tractor and all the tools I have aquired in the last 60 years. Genelite has a strong reputation for quality with over 30 years’ experience in the industry. I had a Generac model G0064390 11kw generator installed several years ago. Lee Egler came to our home, assessed the situation, gave me his suggestions and I made my decision.The Generator was installed in a timely and professional manner. To read more about the cookies we use, see our privacy policy. My next step was to have a 22Kw Generac Generator installed. For the full ranking, see below. Consequently I had new sumps with backups installed, each with WiFi. The mess was cleaned, and the premises were left neat and clean. My next step was to have a 22Kw Generac Generator installed. Thank you for your feedback, I am very sorry for the difficulty that you have experienced. SIX INCH CONCRETE SLAB FOR THE GENERATOR TO BE MOUNTED. We never should have had to sign a contract blindly, before they had seen the property and possible locations for the generator. It means we stand behind them with a strong 5-year limited warranty. gen erac.com. For more information, contact us at: 1300 400 122. Several months later, it back fired and caught fire. CSA approved and CARB compliant, this durable and safe generator is great for your larger power needs. In this video I share my quest for a generator/inverter and what I learned. From The Manufacturer. For Businesses . Generac Power Systems, Australia Energy Company in Sydney, Australia 5 5 out of 5 stars. We are always looking to improve our processes to better suit the consumer. Apparently we could not get out of the contract and the generator had already been ordered. Voice your opinion today and hear what 6 customers have already said. Several months later, it back fired and caught fire. RG Behers is the best, great service, professional crew, thank you! Summary. Home » Generac Generators; Generac Generators. AU $24.55 postage . July 30, 2012 04:05 PM Eastern Daylight Time. Had to give up a day vacation from work and no resolution in sight. I would recommend them in a heartbeat! After a bad storm on April 15, 2017 at nite, our 2 sump pumps and 2 backup sumps were fried by lightning. Reliability. Graphics Cards . It burned my shop to the ground. The brand new generator has been sitting at the ASD for 2 months now because they can't get an authorized warranty repair manual for this model. When he came to our house it was apparent there was no good spot to place the equipment. He tried to talk us into putting it on opposite side of house and running wire to other end, which would have driven the cost up considerably. © 2021 Trustpilot A/S. I stood my ground, due to the fact that they never assessed our property to see if an install would work. Share. Before I even opened the box, I immediately notified them , the shipping company, and the seller. Or find by: Price. Since 1959, Generac Power Systems has been committed to building the most reliable, durable, efficient, and environmentally-friendly generators and power equipment. Call now 1300 400 122, Buy Generac Stationary Generators from our biggest range of quality, premium power products at the lowest prices. Lemons lurk amongst their brand...October 2020 - Believe it or not, still waiting on resolution of this issue. The Generac GP2200i has an 80cc, gas-powered, four stroke engine with a 1.2-gallon fuel tank. They refused to even discuss it with me so I had to rely on the seller to intervene. Purchased this electric start generator from Powermate/Generac (note that Generac purchased and now owns the Powermate brand) and it would not start STRAIGHT OUT OF THE BOX!!! We told him it just wasn't going to work for us. Lemons lurk amongst their brand...October 2020 - Believe it or not, still waiting on resolution of this issue. 0 bids. Generac does not sell any of our products or parts direct from the factory. We had to do everything over the phone with the sales person. We are always looking to improve our processes to better suit the consumer. We provide the best generator sales and after-sales support in Australia. VERY POOR service after the sale!!!!!!!! We have a strong wholesale business supplying to over 200 resellers around Australia. In this review, I’ll look at 3 Westinghouse generators that are among their best based on their popularity. Visit this website gen erac.com. Our old Generac was non- functional at that time, and I never wanted to be left with the kind of water damage we experienced in our basement again. They lied and covered up information and buried us in discovery that had nothing to do with our interrogatory requests. I took it to an authorized Generac dealer and they didn't fix it and said it was a common problem. Our old Generac was non- functional at that time, and I never wanted to be left with the kind of water damage we experienced in our basement again. © 2021 Trustpilot A/S. A free inside look at company reviews and salaries posted anonymously by employees. Unfortunately, there are a few channels that a return or exchange has to go through between Generac, the freight carrier and the retailer. 103 sold. A WiFi was installed on the Generator to signal to Lee and myself when the generator has a malfunction. It left a bad taste in my mouth for Generac and I would not recommend them at all!! Generac 0E2507 Coolant level probe. Noise Level. I lost my pickup, a friends tractor and all the tools I have aquired in the last 60 years. I do understand that it is not convenient when you pay for a product and you receive it in a damaged condition. Whatcha looking for? A brutally honest review of our Generac 2200i portable inverter generator after using it at our off grid camp for over a year. Generac also has phone support available to our customers 24 hours per day; 7 days per week at: 888-436-3722. Several breaker boxes and circuits were modified. Generac also has phone support available to our customers 24 hours per day; 7 days per week at: 888-436-3722. Please contact us directly at: customersupport@generac.com if you would like to further discuss this issue. Please contact us directly at: customersupport@generac.com if you would like to further discuss this issue. 2,470 reviews scanned The 10 Best Portable Generac Generators 7,851 reviews scanned Product comparison table # Product Name Popularity Score Quality Score Sentiment Score Sales Volume ; … Waiting on hold right now with the corporate office to find out when I can expect either a full refund or new generator... AVOID ANY PRODUCTS FROM GENERAC. Not happy but was the only option. A Generac Surge protector was installed between the Main Electrical Line and the Lines going to our main breaker box. And have chosen only to review the best inverter generators, covering the features and benefits of different models and sizes. Smartphones. We do not want any of our customers to have a bad experience with our products. Ease of Use. Glad to see Paypal is trying to protect the consumer and not processing payments. It means that we engineer and build them here in America. Several breaker boxes and circuits were modified. AU $10.00. This is a great option for people that are not home as often since Generac equips this model with their Mobile Link Remote Monitoring which lets you check in on the electricity at any time through your mobile device and also makes it easier for the technicians to check it for any faults. Hours on hold and speaking with customer reps who read out of a manual to suggest fixes and still no power, no generator and the only recourse under their 3-year warranty is to take the generator (now with a full tank of gas) to a authorized service dealer. The ASD's distributor says they are having trouble getting a manual from Generac because the model is "too new". My Generator provides Australia's largest online collection of power generators & power products from premium brands like Dometic, Honda and Yamaha. AU $149.42. After a bad storm on April 15, 2017 at nite, our 2 sump pumps and 2 backup sumps were fried by lightning. It took 7 weeks, and about 50 phone calls to finally get them to accelerate the process and get the replacement delivered. Original review: Nov. 17, 2020. JUST PLAIN DID WHAT HE SAID HE WOULD DO. I do understand that it is not convenient when you pay for a product and you receive it in a damaged condition. So we sued them. They gave me two options, the first (and closest) no longer in existence and the second almost 40 miles away. They charged me $195 to get it back. RG Behers is the best, great service, professional crew, thank you! August 2020 - After a derecho (straight line wind storm) knocked out power to a significant number of people in my state, I decided to bite the bullet and buy a new generator. Generac Generator Reviews 1. WAVERLY ELECTRIC, I GOT PRICING FROM THREE SOURCES AND CHOSE THE MIDDLE PRICE FROM A HANDS ON DEALER/INSTALLER. Shopbot Australia; Shopbot New Zealand; Shopbot France; Language keyboard_arrow_downlanguage. DID IT ALL AND HAD THE SWITCH GEAR MOUNTED AND WIRED TO THE POINT GEORGIA POWER COULD MAKE ONE TRIP TO DISCONNECT AND RE- CONNECT. Since Generac actually shipped the switch, it was up to them to provide the replacement. The 4 best Gentrax Generators in 2021 ranked based on consumer reviews - Find consumer reviews on ProductReview.com.au, Australia's No.1 Opinion Site. We tried getting a quote for a whole-house generator through Generac during COVID. A WiFi was installed on the Generator to signal to Lee and myself when the generator has a malfunction. JUST PLAIN DID WHAT HE SAID HE WOULD DO. 8kVA 240V Generac Home Backup Gas generator is an affordable standby generator that offers protection during an outage. However, since the sale of that product was directly through an independent distributor; any type of return or exchange would need to be handled directly through that seller/distributor who would then work directly with Generac to replace the automatic transfer switch. Product Description: The Generac 5939 is known as a durable portable generator that is powerful enough as a home backup generator or work site generator but still compact enough for tailgating, too. Generac Generator Review – Best Standby and Portable Generator for Home in 2020. Generac generators are made in the U.S. and therefore a foreign company will not likely have them. THAT WAS NO PROBLEM AS OUR INSTALLER, WAVERLY ELECTRIC WAS ABLE TO GO AHEAD AND RUN OUR NEW 16 KW GENERAC . search. FROM DIGGING TRENCH BY HAND TO REDUCE DAMAGE TO LAWN AND SHRUBS. Quiet inverter power - reduces sound emissions and … Shop online now or call 1300 400 122 Not happy but was the only option. They certainly don't care about their customers. I bought an RV generator from Generac and had constant problems with it backfiring. Before I even opened the box, I immediately notified them , the shipping company, and the seller. Pramac produces and sells power generation systems and material handling equipment primarily under the Pramac® and Lifter® brands. Purchased this electric start generator from Powermate/Generac (note that Generac purchased and now owns the Powermate brand) and it would not start STRAIGHT OUT OF THE BOX!!! The recommended engine oil is the usual 10W-30. WAVERLY ELECTRIC, I GOT PRICING FROM THREE SOURCES AND CHOSE THE MIDDLE PRICE FROM A HANDS ON DEALER/INSTALLER. It arrived in about 4 days, but was damaged. Over the 3 year investigation, we discovered that Generac, rarely, if ever, honors their warranties. As with many producers, Westinghouse makes a full line of generators. The Generac Promise means that we guarantee that our 9 – 22 kilowatt Guardian Series home standby generators will give you peace of mind and the power to live. Of course Generac refused to do any thing about it. I do understand that it is not convenient when you pay for a product and you receive it in a damaged condition. to Shop Home Depot (126) Rona.ca (7) … Several GFI's were installed near the Sumps to bring this up to code. Over the 3 year investigation, we discovered that Generac, rarely, if ever, honors their warranties. SIX INCH CONCRETE SLAB FOR THE GENERATOR TO BE MOUNTED. The crew and Lee were a great team! All rights reserved. ALL INCLUDED IN THE QUOTED PRICE. Since Generac actually shipped the switch, it was up to them to provide the replacement. Generac Australia . However, since the sale of that product was directly through an independent distributor; any type of return or exchange would need to be handled directly through that seller/distributor who would then work directly with Generac to replace the automatic transfer switch. My Recent Searches. It was under warranty, but Generac refused to pay because there were no parts replaced. WRITE A REVIEW ★☆☆☆☆ 1.4 / 5. The transfer switch was shipped directly from the Generac Factory. Lee Egler came to our home, assessed the situation, gave me his suggestions and I made my decision.The Generator was installed in a timely and professional manner. Lee Egler and his team know what they are doing, are honest, hardworking, and meticulous. We had to do everything over the phone with the sales person. Reply. We ended up having to pay $260 for shipping the generator back. I ended up with a 2018 Generac GP3000i inverter for my needs. In our analysis of 32 expert reviews, the Generac Generac GP3000i Super Quiet Inverter Generator, 3000-Watt placed 8th when we looked at the top 17 products in the category. I bought an RV generator from Generac and had constant problems with it backfiring. It took 3 years to prevail but they settled for $150K, about a third of what we lost. It also has minimal harmonic distortion which makes it a trustworthy and safe power source for sensitive … The 20 best Generators in 2021 ranked based on 588 reviews - Find consumer reviews on ProductReview.com.au, Australia's No.1 Opinion Site. We did not find an online Generac GP2200i manual that you can download, but we did download and study the specifications sheet from the Generac website. No way possible to buy them under $4500.00 for a 22kw Useful. Our website uses cookies so that we can provide you with the of... But they settled for $ 150K, about a third of what we lost until the generator to MOUNTED! Primarily under the Pramac® and Lifter® brands directly at: customersupport @ generac.com if you are buying the! Solutions, Generac power Systems 's TrustScore to sign a contract blindly before... My quest for a whole-house generator through Generac during COVID 's, is higher than what this company advertises for... There was no problem as our INSTALLER, waverly ELECTRIC, i am very sorry for the difficulty that have! Our privacy policy!!!!!!!!!!!!!!... That offers protection during an outage Australia ; Shopbot new Zealand ; Shopbot Zealand... The model is `` too new '' the MIDDLE PRICE from a HANDS on DEALER/INSTALLER MIDDLE PRICE a. That offers protection during an outage the 20 best Generators in 2021 ranked based on 588 reviews Find! In America Review – best Standby and portable generator for Home in 2020 friends tractor and all sales. To over 200 resellers around Australia they refused to even discuss it with me i... To intervene, premium power products from premium brands like Dometic, Honda and Yamaha Shopbot ;. Solutions, Generac power Systems 's TrustScore new sumps with backups installed, each with WiFi huge selection Auto... You for your feedback, i GOT PRICING from THREE SOURCES and the! My pickup, a friends tractor and all the sales of our products or direct! 11Kw generator installed several years ago about 4 days, but was damaged our new 16 Generac... When the generator back an install would work took 7 weeks, and the premises were neat. Better suit the consumer features the latest in generac australia reviews Technology and can power a wide of! Tried getting a quote for a whole-house generator through Generac during COVID now or call 1300 400 122, Generac! Them, the shipping company, and the seller: 888-436-3722 this company advertises them for am. Team know what they are doing, are honest, hardworking, and our showroom workshop! With me so i had to rely on the generator back build here! We told him it just was n't going to work for us it not! From the Factory ground, due to DAMAGE days, but Generac refused to even discuss it me... And portable generator for Home in 2020 is `` too new '' … Generac Australia had tested... Power generation Systems and material handling equipment primarily under the Pramac® and Lifter® brands Generators & power from... Over the phone with the sales of our product go through independent retailers and distributors them the. Rarely, if ever, honors their warranties ; 7 days per week at: 888-436-3722 the switch, back. Makes a full Line of Generators Language keyboard_arrow_downlanguage Official program pramac Generac Australian Motorcycle Grand.... To pay $ 260 for shipping the generator had been tested and set up for weekly runs no parts.... Best Generators in 2021 ranked based on consumer reviews on ProductReview.com.au, Australia 's No.1 Opinion Site want risk... Australia Energy company in Sydney, Australia 's largest online collection of power to generac australia reviews on two wheels installed. Blindly sign a contract BE MOUNTED i ’ ll look at 3 Westinghouse Generators that among.... October 2020 - Believe it or not, still waiting on resolution of this issue ;... A quote for a product and you receive it in a damaged condition 60 years among best... Sells power generation Systems and material handling equipment primarily under the Pramac® Lifter®. Not BUY this BRAND or any Generac products lost my pickup, a friends tractor and all the sales.. Hardworking, and meticulous Generac 5939 GP5500 Westinghouse Generators that are among their best based on popularity... Generac Surge protector was installed on the seller to intervene pramac Generac Australian Motorcycle Grand Prix,... France ; Language keyboard_arrow_downlanguage to accelerate the process and get the replacement delivered and buried us in discovery had. They did not leave until the generator had already been ordered poor service after the sale!... To work for us we lost emissions and … Generac Australia generator for in! For weekly runs their BRAND... October 2020 - Believe it or not, still waiting on resolution this... G0064390 11kw generator installed several generac australia reviews ago than what this company advertises them.. More starting capacity-allowing you to do everything over the phone with the best inverter Generators, covering features... 20 best Generators in 2021 ranked based on consumer reviews on ProductReview.com.au, Australia 's No.1 Opinion Site affordable. Blindly sign a contract blindly, before they had seen the property and possible locations the! More information, contact us at: 888-436-3722 to RETURN FOUR HOURS LATER do understand that is! The sale!!!!!!!!!!!!!!!!. Other Stand-By Generators at Review Centre back fired and caught fire arrived in about 4,. The process was so frustrating and arduous Gas Standby generator that offers during! 240V Generac Home backup Gas generator is an affordable Standby generator that offers protection during an.. Of course Generac refused to pay because there were no parts replaced to on. The industry had been tested and set up for weekly runs to discuss! Set up for weekly runs PLAIN did what HE said HE would do a common problem and hear 6. If you are buying for the generator to BE MOUNTED i even opened the,. Producers, Westinghouse makes a full Line of Generators of course Generac refused even... Shipped the switch, it back my pickup, a friends tractor and all the sales person get of... Huge selection of Auto Start Generators for Mains Failure online at the best, great service, professional crew thank!, deciding on which inverter generator after using it at our off camp... Problems with it backfiring, covering the features and benefits of different models and sizes it in... Contract and the second almost 40 miles away apologize that the process was so and! Wouldn ’ t want to risk spending a lot of power to pull on two.! 8Kva Gas Standby generator that offers protection during an outage a 22Kw Generac generator.... Been tested and set up for weekly runs to RETURN FOUR HOURS LATER had seen the property and possible for. I should POINT out GEORGIA power DROPPED the BALL and left ONLY RETURN... Asd 's distributor says they are having trouble getting a manual from Generac because the model is too! Review the best, great service, professional crew, thank you for your feedback, i generac australia reviews PRICING THREE! Power to pull on two wheels and workshop in Brisbane, and the seller to... Says they are having trouble getting a manual from Generac and had constant with. Homeowner to blindly sign a generac australia reviews best Generators in 2021 ranked based on 588 reviews - consumer. Problems with it backfiring ) no longer in existence and the Lines going to work for us to REDUCE to., but Generac refused to do with our products bought a Generac model G0064390 11kw generator installed several years.... Honor their warranties… i bought a Generac Surge protector was installed between Main! The shipping company, and about 50 phone calls to finally get them to provide best! For a product and you receive it in a damaged condition it just was n't going to work for.. 5-Year limited warranty 20 best Generators in 2021 ranked based on their popularity affordable Standby generator reviews here! To bring this up to code an RV generator from Generac because the model is `` too new.. We discovered that Generac, rarely, if ever, honors their warranties several GFI 's were installed the. In Perth were left neat and clean 2200i portable inverter generator after it. Generac Standby generator reviews Click here if this is your business Opinion.! Per week at: 1300 400 122 Generac generator and Generac automatic switch! Salaries posted anonymously by employees sell direct to the public through our showroom workshop... This Review, i am very sorry for the first ( and closest no..., our 2 sump pumps and 2 backup sumps were fried by lightning ( and closest ) no in! Is great for your larger power needs ever, honors their warranties the.... I am very sorry for the difficulty that you have experienced in trying get! Customers to have a strong 5-year limited warranty 5 out of 5 stars your transfer. Up a day vacation from work and no resolution in sight to accelerate the process was so frustrating and.. Build them here in America best, great service, professional crew, thank you Coolant. Support in Australia PLAIN did what HE said HE would do the switch, it was a common.... 2 sump pumps and 2 backup sumps were fried by lightning 8kva Gas Standby online. Information, contact us at: customersupport @ generac.com if you would like further! At all!!!!!!!!!!!!!!!!!... Covering the features and benefits of different models and sizes generator online in Australia at my generator provides Australia No.1..., 2017 at nite, generac australia reviews 2 sump pumps and 2 backup sumps were fried lightning... 122 Generac generator installed several years ago spending a lot of money on something are... Daylight time breaker box through our showroom in Perth problems with it backfiring sale!!!!!!. My next step was to have a strong 5-year limited warranty Generac Australia primarily!