As no on-line customer service is available (I've keep checking for the web-chat but never available), so I tried phoning. Dear Customer, As part of Delonghi's ongoing commitment to customer service, we are conducting surveys to measure the satisfaction of our customers. Guarantee services and support to the Group. Please use our online inquiry form if you have a question or are experiencing an issue (creating more than one inquiry will not get a faster response). Contact Delonghi customer service. De'Longhi Service Repair Centers. You can write an email, fill out a contact form on their website www.delonghi.com, or write a letter to De’Longhi Appliances S.r.l, Via L. Seitz, 47, Treviso, Veneto, 31100, Italy. List of all De'Longhi Centers / Repairs in U.S.A. (Coffee Makers, Kitchen Appliances, Kmx Collection, Ironing Appliances, Air Conditioning, Air Treatment, Heating and more). Bad product and customer service although Amazon are great. De’Longhi is committed to providing you with outstanding service and support. Warranty Information De'Longhi products contain warranty information either in the product manual or on a separate insert in your packaging. The next best way to talk to their customer support team, according to other DeLonghi customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Our Customer Service team is currently available Monday - Friday from 10:00 am - 6:00 pm ET. Extra credit should go to Steve Richardson who went beyond the line of duty to ensure safe delivery of our 5 ring range cooker (even arranging for 90kg of cooker carried up two flights of stairs with our old cooker taken away and … FAQ; Instruction Manuals; Service Locator; Redemptions; Warranty; Microsites; Where to Buy; Contact Us; Service Log in; Retail Users; Material Safety; Destination DeLonghi; Customer Service Survey; De'Longhi Australia Pty Ltd ABN 49 104 012 857 We would like to invite you to participate in helping Delonghi identify those areas where we are meeting your needs and those where we would like to see improvements. DeLonghi Australia Pty Limited ABN 49 104 012 857 Postal Address: PO Box 4540 Casula Mall NSW 2170 Australia Address: Unit 3, 43 Lyn Parade Prestons NSW 2170 Australia Brand Fundamentals; Partner Links; Customer Support. DeLonghi Australia Pty Limited ABN 49 104 012 857 Postal Address: PO Box 4540 Casula Mall NSW 2170 Australia Address: Unit 3, 43 Lyn Parade Prestons NSW 2170 Australia We have an enormous range of spares and accessories available spanning Delonghi's complete range of innovative kitchen products. © De’Longhi Appliances S.r.l. Utterly appalling zero rate customer service. Centralservice i Osby AB Tegvägen 4 283 44 Osby. Please note we can only deal with US customers - if you have an inquiry for another country, please check our global site and then visit Customer Services, for local contact details. If you would like to place the order with a Customer Service representative, please call 1-800-865-6330 during business hours (9:00 am - 8:00 pm ET, Monday through Friday). Our Customer Service team is currently available Monday - Friday from 10:00 am - 6:00 pm ET. De’Longhi has invested in the SAP Service Cloud solution to reinvent its customer service experience while gaining high business visibility and a 360-degree view of the customer … 1-866-528-8323 for Automatic Espresso Machine 1-800-322-3848 for all other products, De'Longhi America, Inc. 2 Park Way & Route 17 South, Suite 3A Upper Saddle River, NJ 07458, USA Attn: Customer Service. Delonghi Bean to Cup Coffee Machine from Currys PC World. - Via L. Seitz, 47, 31100 Treviso, Italy - All rights reserved 95 (5,499) … If you need help servicing any of our products, or have any questions about De'Longhi international after sales experience, please view the FAQs or search the INSTRUCTION MANUALS. Note: Due to the current crisis, you may experience longer than normal hold times. De’Longhi is committed to providing you with outstanding service and support. 1-800-562-1465 for Mexican Residents +52 55 5336 5799 for Outside Mexico, Call 1-888-977-3578 or email support.braun.us@delonghigroup.com, 1-800-562-1465 for Original line 1-877-964-6299 for Vertuo line, Frequently Asked Questions (or FAQ's) will help you to find additional information on your product, © De’Longhi Appliances S.r.l. Care Appliances. About De'Longhi. I called Delonghi Customer Service (UK)… I called Delonghi Customer Service (UK) and spoke to a gentleman called "Sean". TAFE NSW. De'Longhi products contain warranty information either in the product manual or on a separate insert in your packaging. The new one lasted for 4 hours-same problem. De'Longhi Spare Parts, Repairs and Service Agents | Need a repair to your De'Longhi product, view our UK local listing map for De'Longhi repairs and service I’m open and willing to work hard and study towards any roll. I’m flexible and willing to … +46 479 130 48. info@ocsab.se From the first call to the final delivery, DeLonghi UK were the very model in how to service a customer, especially in the middle of a pandemic. Please note we can only deal with US customers - if you have an inquiry for another country, please check our global site and then visit Customer Services, for local contact details. Note: Due to the current crisis, you may experience longer than normal hold times. 32 days after ordering this machine and knowing Amazon does not issue returns over 30 days, I contacted DeLonghi and have received terrible customer service especially when working with their customer services supervisor Gabby. De'Longhi Group. 1-800-562-1465 for Mexican Residents +52 55 5336 5799 for Outside Mexico, Call 1-888-977-3578 or email support.braun.us@delonghigroup.com, 1-800-562-1465 for Original line 1-877-964-6299 for Vertuo line, © De’Longhi Appliances S.r.l. If it's not listed here we can help you find it. Please do not hesitate to contact us with questions or comments regarding our products. From the first call to the final delivery, DeLonghi UK were the very model in how to service a customer, especially in the middle of a pandemic. Our Customer Service team is currently available Monday - Friday from 10:00 am - 6:00 pm ET. Please do not hesitate to contact us with questions or comments regarding our products. He came up trumps and for that we are extremely grateful. Query regarding a broken de'longhi coffee machine We have a de'longhi bean-to cup coffee maker which is less than 2 years old and is now leaking water out of the back when making coffee. I was told it needed to be sent for repair. I didn't know in what capacity Mr Richardson worked until I read his designation -I thought perhaps he was a customer service advisor -that and much more evidently -he is the Customers and Services Manager and he was happy to carry out an extensive search for our De Longhi oven part. We apologize for any inconvenience and appreciate your patience during this time. Please follow this link to see a list of the corrective actions and recalls. As we are currently in the midst of Lockdown 2.0, and Black Friday Week in 2020, I have been researching through various websites looking for a … We apologize for any inconvenience and appreciate your patience during this time. 1-866-528-8323 for Automatic Espresso Machine 1-800-322-3848 for all other products, De'Longhi America, Inc. 2 Park Way & Route 17 South, Suite 3A Upper Saddle River, NJ 07458, USA Attn: Customer Service. Extra credit should go to Steve Richardson who went beyond the line of duty to ensure safe delivery of our 5 ring range cooker (even arranging for 90kg of cooker carried up two flights of stairs with our old cooker taken away and … I called Delonghi Customer Service (UK)… I called Delonghi Customer Service (UK) and spoke to a gentleman called "Sean". - Via L. Seitz, 47, 31100 Treviso, Italy - All rights reserved, المملكة العربية السعودية, Shipping, Returns & Online Ordering Policy. Dear Customer, As part of Delonghi's ongoing commitment to customer service, we are conducting surveys to measure the satisfaction of our customers. Please do not hesitate to contact us with questions or comments regarding our products. Our Customer Service team is currently available Monday - Friday from 9:00 am - 8:00 pm ET. De'Longhi Customer service says all the right things when I call but then fails to live up to their commitments and promises. De'Longhi specifically says NOT to return the machine to the place of purchase (Sam's). Amazon replaced it within 24 hours with a new one. If you require a repair or want to know where to buy our products, please visit your country De'Longhi website , our Customer Services local team will be glad to help you. De’Longhi is committed to providing you with outstanding service and support. As we are currently in the midst of Lockdown 2.0, and Black Friday Week in 2020, I have been researching through various websites looking for a … DeLonghi New Zealand Limited IRD 85-291-866 Postal Address: PO Box 58056 Botany, Manukau 2163 New Zealand Address: 99 Khyber Pass Rd Grafton, Auckland 1023 New Zealand For more details, and to see what shortcuts or tools we provide to get better, faster help from DeLonghi, tap or click the link. I now have a giant, expensive book end in my kitchen and no espresso maker. Terrible customer service. DeLonghi Phone Number 800-322-3848: Customer Service There is only one way to contact DeLonghi, shown above. Report this profile About Seeking full time employment where I can demonstrate my experience in customer service and reception. © De’Longhi Appliances S.r.l. I ordered a De'longhi coffe machine. Bought a silver Delonghi 2 slice toaster in December 2020 but it broke within 30 days. Encompass has a large inventory of OEM parts for Delonghi. Poor quality machine and after De'longhi repair work it was returned to me still broken and also damaged. I had bought a free standing oven which stoped working in second month , it’s still in warranty , I been trying to contact De’Longhi , been told by the customer service person that contact fisher and Paykel , they are dealing with our warranty periods , … The parts did not fit and I could not fit the coffee holder into the machine. - Via L. Seitz, 47, 31100 Treviso, Italy - All rights reserved Contacting DeLonghi - by phone or otherwise While 800-322-3848 is DeLonghi's best toll-free number, it is also the only way to get in touch with them. You can contact customer support by: Filling in the contact form Calling customer support on 1800 126 659 for any product, sales or customer service enquiries between 8.30am and 5pm (AEST) Monday through to Friday Use our service representative locator … To place an order for a part or accessory visit delonghi.encompass.com. De’Longhi is committed to providing you with outstanding service and support. Please do not hesitate to contact us with questions or comments regarding our products. Kundservice Sverige: Här finns hjälp för att hitta reservdelar, och teknisk hjälp De' Longhi Group is one of the world's leading players in small domestic appliances associated with the world of coffee, the kitchen, air conditioning, and home care. Staff functions guarantee support for the entire organization, putting skills, strategic guidelines, processes, guidelines at the service of commercial branches and production plants and verifying their implementation. Best Sellers Prime Customer Service Today's Deals New Releases Books Find a Gift Fashion Kindle Books Gift Cards Toys & Games Pharmacy Amazon Home Sell Computers Amazon Basics Video Games Coupons Smart ... Energy Saving, Safety Features, Nice for Home with Pets/Kids, Light Gray, Comfort Temp EW7707CM De'Longhi $89.95 $ 89. 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