The LMI fax number is 1-916-262-2352. You can help! READ: Coronavirus Unemployment: Getting Answers For The Self-Employed. Several workers, including Martinez, described days or weeks of attempting to reach the EDD at the two primary phone numbers widely publicized by the EDD… That you have been trying to get through for weeks or months and have spoken to just about everyone and no one has been able to help you. Home » California Unemployment Office Locations. Close Search. This phone number is California Employment Development Department (EDD)'s Best Phone Number because 28,428 customers like you used this contact information over the last 18 months and gave us feedback. I have sent emails with never a response. MANDARIN 1-866-303-0706 VIETNAMESE 1-800-547-2058. “Once their call center hours closed at noon, I started calling the new call center a number that the governor just opened up,” Shay said. Contact Information. After weeks of struggles, their problems were resolved in minutes. Select the appropriate category from the list below. I can’t find the thread where it said what number to call. Last Updated: 11/10/2020. CBS13 has published EDD’s response, in its entirety, in an effort to provide as many resources as possible for our viewers who are still struggling to get answers. Call 1-833-978-2511 seven days a week, 8 a.m. to 8 p.m., if you need technical help with accessing UI Online, help with receiving an EDD Customer Account Number, and other general UI questions. Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. This is how I did it: Step 1. Is there a secret. Take advantage of a $1 one-week trial membership and chat with an expert now. All California Paid Family Leave caregiving claims must be certified by the patient’s treating physician/practitioner. Access COVID-19 Resources Apply for Unemployment. I cannot remember my password... We partner with a US-based company with live tech support experts available 24/7. THINKING it had been taken care of. I’m still waiting here for unemployment to pay me and I filed on 3/8/2020. Follow our continuing coverage as CBS13 works to get answers to your Coronavirus Unemployment Questions: I am so frustrated, I have called 50 + times a day trying to resolve my issue for the last two weeks. If you choose to take pictures with your phone, ID.me will text you a secure link that will open your phone camera. Tricia B. said she was getting desperate. its been 6 wks no no claim update as of yet. Boy, was I wrong. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. Besides calling, the next favorite option for customers looking for help is via 619-525-4995 for Customer Service. It is useless calling the 1800 number since I never get through. 1.866.692.9374. Employment Development Department . I had a continued claim going that I wanted to cancel as I was no longer seeing much of a benefit due to my increased wages at my current, part time job. Gov. Common problems addressed by the customer care unit that answers calls to 800-300-5616 include Speak to an agent, Re-open a claim, File a claim, I'm currently out of state, Where is my claim? Call 800-300-5616. 1.866.656.5913 TTY line for the hearing impaired. In an email late Friday the EDD told CBS13: “The new secondary call center continues to build capacity daily with all of the redirected staff going through training and joining the line. Hours: 8am to 12pm Pacific Time There is a chance of getting through after 12pm, but probably not. Box 826880, MIC 57 Sacramento, CA 94280-0001. Gavin Newsom said Friday that he directed California’s unemployment agency to … Physical Address . I'll be around to help you anytime. If you disagree with the Notice of Determination(s) and/or Determination(s)/Rulings by the EDD, you may appeal the decision(s) to the California Unemployment … What can be done?? One says "Thank you for calling . They kept at it and began tag-team calling the main number at 7:30 a.m. and by 9 a.m.,  somebody finally answered. EDD Telephone Numbers: ENGLISH 1-800-300-5616 SPANISH 1-800-326-8937 CANTONESE 1-800-547-3506 MANDARIN 1-866-303-0706 VIETNAMESE 1-800-547-2058 TTY (non-voice) 1-800 815-9387 . I have 6 weeks certified for payment and NOTHING. Hours: 24 hours per day, seven days per week. SACRAMENTO (CBS13) — After weeks of complaints about Employment Development Department phone lines, this week the EDD added a new number, new hours, and hundreds of extra employees to help get people the unemployment answers they are desperate for — but has it helped? I have called 20x/ day, email and MAil to EDD but there is no response. You can also certify for benefits using EDD Tele-Cert, request copies of your 1099G tax information, and find your local America’s Job Center of California. In the meantime, I’m about to be forced to live in my vehicle because I’ve used up almost all my savings surviving for the past 3+ months while waiting on EDD to pay me. Please let me know if you have additional questions. She has made dozens of calls to the EDD but she says the line just disconnects. Coronavirus Unemployment: Are Old EDD Computers Keeping You From Your Money? After a full week of increased staffing, most people who call say they are still hearing the standard message “we are currently receiving more calls than we can answer,” before they are disconnected. After calling that number another 100 times, Shay did get ahold of a human, but her success was short-lived. I call over 200x a day (my phone quits counting after 200 times) and have never been able to get through. I was told I need to speak to a supervisor to resolve an issue – but I can’t get in touch with one. GetHuman builds free tools and shares information amongst customers of companies like California Employment Development Department (EDD). I called the San Bernardino office (909-383-4663) and got through right away, but was told my claim was in the SF office, not sure why, I am in Chino Hills. CA.gov. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. And thank god for nice Vietnamese people, she was quick and more than helpful. 800 Capitol Ave., Solar 6 . Have a good one! It turns out the new number is only for technical help, password resets, UI Online Questions and General Information. I’ve been out of work for about month and half now and I’ve finally received a couple weeks of payments. Contact EDD . Vista Branch Vista Townsite Community Partnership. The claim line should be open 8-8 as well, maybe someone would have a chance of getting through. Whitepages is the authority in people search, established in 1997. California Unemployment Office Locations. If this information is requested by phone or email, do not respond. The EDD administers several multibillion-dollar benefit programs including the Unemployment Insurance, Disability Insurance, and Paid Family Leave programs that provide financial stability to … We would like to show you a description here but the site won’t allow us. I called the 833 number and been put on call back list and have never received a call back. Their job is to serve as gatekeepers to the claims reps on the 800 who CAN do something about your claim. 1-408-436-5603. Karen is still waiting for her EDD payment five weeks after she was approved. Find your local California EDD Locations - One-Stop Career Centers (or you can click on the button below for general contact information). navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Air Canada or Apple. 200 the 2nd day and 318 the third day. I live alone, am older (63), my business is shut. It is so frustrating and discouraging. I have called them 100 times a day since March 22nd Monday through Friday. All of this PREVENTS THE REAL NUMBERS OF UNEMPLOYMENT. I’ve called the 833 number and I have gotten through at least 4-5 times. Joint Agency Office (EDD, Board of Equalization, and Franchise Tax Board): Employment Development Department 3321 Power Inn Road, Second Floor Sacramento, CA 95826. When the year gets close to the end, I will be forced to pick up the bloody phone and call them as I do not want to pay taxes on any of that money as I don’t believe I should have it. It is awful they all get their paychecks, but we can’t receive a life line through this difficult time! The Cal EDD number is 1-800-300-5616. Employers. “It really is the luck of the draw,” Shay said. Reset . Contacting California Employment Development Department (EDD) - by phone or otherwise. The representative did offer to transfer Shay to someone who could help but after another hour on hold, “I was directed to a voicemail that hadn’t been set up,” she said. All I need is for someone to help, there is no one and that is sad. Get directions, reviews and information for EDD Office in Santa Barbara, CA. Customer service phone numbers: Toll free number: 1-888-745-3886; TDD service: 1-800-547-9565 . Claims. Here are some pointers about interviews. I am contacting them one last time today in hopes of receiving an answer, though I am positive I know I will not. I asked her for the phone number in case i got disconnected and she gave it to me. California expands EDD call center hours to meet soaring demand amid record unemployment levels California. This phone number is California Disability Insurance (SDI)'s Best Phone Number because 31,020 customers like you used this contact information over the last 18 months and gave us feedback. General Unemployment Insurance) program questions. We will provide updates on the lines as we have more info on the strategies and tactics we are using to better serve Californians who are counting on us to provide benefits quickly.”. While the EDD got up and running again, the agency … READ: Coronavirus Unemployment: 3 Weeks? Though they immediately send an acknowledgment with a case number, there is no response to the question. The bottom line is that the new number with extended hours isn’t for people with claim issues. California EDD says backlog of unemployment claims will be cleared by January, lawmakers skeptical . Gavin Newsom announced last week that EDD phone services previously available from 8 a.m. to noon on weekdays would begin operating from 8 a.m. to 8 p.m. seven days a week starting Monday. E-mail: SBDVBEAdvocate@edd.ca.gov Phone: (916) 654-7241 Small Business (SB)/Disabled Veterans Business Enterprise (DVBE) Advocate provides California certified SB and DVBE suppliers with information on how to do business with the Appeals Board. Enjoy a $1 one-week trial membership and get help from a live expert now. If you look at our Air Canada Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Box 1810 Rancho Cordova, CA 95741-1810 (916) 464-7547 I DONT think EDD DID Correctly. I begin calling the customer service line BEFORE 8:00 am and receive a message saying: “we are experiencing high call volume and are unable to assist you at this time, but your call is important to us…”. If you've forgotten your password, we can send you an email with a link to reset your password. Multiple people said Monday they still can’t get through on the phone. Hoped that I would get one after their ‘2 wks shut down to catch up’ but no such luck. Phone number: English: 1-866-333-4606 We want people to know we have numerous resources online, including all the things they need to get their claim processed and benefits paid if they are eligible. Get information on how to file a new claim or reopen an existing claim and your last payment issued. Not my fault that they cannot do their job correctly, busy or not. And you can click here if you want to compare all the contact information we've gathered for California Employment Development Department (EDD). That 1-800-300-5616 number that is still only staffed from 8 a.m. – 12 p.m. on Monday through Friday. This is California Employment Development Department (EDD)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a California Employment Development Department (EDD) agent. If you find yourself lost or frustrated, we partner with a California-based expert help company to provide you with tech support 24/7. Menu & Reservations Make Reservations . I then forgot about it…. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. Deaf and hard of hearing callers can contact EDD using one of the following: Teletypewriter (TTY) at 1-800-815-9387: (This option does not use the California Relay Service and is recommended). The responses they received, and shared with CBS13, were confusing, unhelpful and did not address their issues. He says he’s waited on hold nearly 30 hours over the past month. Manage your tax account and find important resources to succeed. I’ve called that number at different hours of that day everyday and yet STILL I GET THE SAME FRUSTRATING MESSAGE. Coronavirus Unemployment: Getting Answers For The Self-Employed. Telephone Numbers: ENGLISH 1-800-300-5616. It is ridiculous. Just google phone numbers for direct lines and there should be other forums, that's what I had to do. I need real assistance. The next best way to talk to their customer support team, according to other California Employment Development Department (EDD) customers, is by calling their 619-525-4995 … Box 1810 Rancho Cordova, CA 95741-1810 (916) 464-7547 navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Air Canada or Apple. To certify a claim, the physician/practitioner must complete PART D of the Claim for Paid Family Leave (PFL) Benefits (DE 2501F) and submit it either through SDI Online or by mail using the pre-addressed envelope provided. The phone number that routed callers to the center averaged 6.7 million calls per week in July. The next best way to talk to their customer support team, according to other California Employment Development Department (EDD) customers, is by calling their 619-525-4995 phone number for their Customer Service department. Services offered: Get information on how to file a new claim or reopen an existing claim and your last payment issued. “[I called] 632 times before I gave up that and went to the new call center number,” Shay said. So I filed for unemployment on 3/19 after being laid off from work and received my Notice of Unemployment Insurance Award on Friday 4/10, but somehow they screwed up my application. While 800-300-5616 is California Employment Development Department (EDD)'s best toll-free number, there are 14 total ways to get in touch with them. Employment Development Department Labor Market Information Division P.O. This California Employment Development Department (EDD) phone number is ranked #4 out of 11 because 28,428 California Employment Development Department (EDD) customers tried our tools and information and gave us feedback after they called. That doesn’t work either. “The phone lines don’t work,” Sal said. If you disagree with the Notice of Determination(s) and/or Determination(s)/Rulings by the . Her voice was pleasant, she listened, asked the questions she…1.5/5(180) Facing public outcry over limited hours for jobless claim processing help by phone, Gov. Once you log in, you can also ask questions about your claim by selecting Contact Us at the top of your homepage. By Phone. I have the screen on the part of the article I am reading and then after 30 seconds it jumps to the end of the article. 423.262.1650 Outside the United States, call collect And every interview with the EDD rep avoids the actual problem and just offers up the useless online option or the 8-8 EDD line that offers no help for claim issues. [CALIFORNIA] what’s the best edd number to call for pua? I have had NO MONEY since March! And another number was for a representative that can make changes to the accounts. I HAVE SENT THEM DIFFERENT COPIES but EDD did not response. Reply. This line is a huge help to us and to our claimants because they folks can answer a lot of the most common questions we are getting and can help with the basic technical assistance someone may need in using the UI Online system (password resets, etc.)”. Employment Development Department. I finally sent a written letter via Priority Mail on Saturday. California Personnel Office Directory . The EDD has three different Unemployment Insurance support lines to help you: Option 1: UI Automated Self-Service Line – Open 24/7. 1-800-300-5616 1-800-326-8937 By teletypewriter (TTY) at 1-800-815-9387. Either upload existing photos from your desktop or type in the phone number of a cell phone that can take pictures. The EDD has various call center lines, which can be confusing. How Do I Check the Status of My Unemployment Claim with the California Employment Development Department (Edd)? “Ultimately, what it really came down to was actually putting in the time, energy and stress to play, hang up and redial,” Shay explained. We’re only here to help support the UI online,” she said. Find job services and training available to you. Staffed by experienced UI representatives who have been trained over many months on the complexity of the UI program and who can actually file a claim for people over the phone. I have YET to speak to a human being about my claim, currently in perpetual “pending” mode. In total, California Employment Development Department (EDD) has 11 phone numbers. All numbers just give a recording and then disconnect the call. Over 2 days, I received 3 notifications that they deposited not only my maximum weekly benefit, but also some of that pandemic pay as well. California Relay Service (711) : Provide the UI number (1-800-300-5616) to the operator. EDD, you may appeal “When I lost that call yesterday afternoon. In short, the two companies are not related. Please keep sharing your experiences so we can continue to improve this free resource. I still have not received any payment. I’ve better things to do like work. Yes I'm trying to upload a copy of my California identification picture to the edd office. READ: Coronavirus Unemployment: EDD Clarifies Confusing Question — ‘No, You Don’t Have To Lie’. and other customer service issues. California’s Employment Development Department officials say they are following up on reports of people receiving EDD mail, addressed to people not living in their homes. Where’s My Money? File a claim for unemployment, disability, or paid family leave benefits. I need to find out what is going on with my claim it's been since March. APPEAL FORM. her family is finally back from a 4 yr deployment because her family was in the service her family has to do everything by fax .service member can not file online. My claim was approved on April 14th. Home Benefits Login Employer Login. “They knew immediately that his disqualification was wrong,” Shay said. Long story short when I tried to update my account with the account number they gave me I continuously receive a “incorrect information has been entered…HOW?! Decrease Font Size Font Decrease × Search Menu. The California Employment Development Department (EDD) call center that you call into has employees from California and is open Mon-Fri 9am-midnight EST according to customers. Sharon Hilliard was appointed director of the EDD in February 2020. Where’s My Money? 4 Reviews (707) 576-2326. I was not even going to try and bother to call in, in hopes of just being placed on hold. However, I simply googled "cal edd phone numbers" and found the tricks immediately, so try it for your state too. If this information is requested by phone or email, do not respond. We've created these shortcuts and apps to try to help customers like you (and ourselves!) The (833) line is literally staffed with people who can’t get into your account or help at all – they just tell you to email or promise a call back which never, ever comes. Another user (I believe chaos_is_a_ladder) made a post about a workaround used to get your account number, as it's clear many people are not getting it in the mail. For those who are struggling with EDD errors, denials or wondering why their payment hasn’t arrived after more than five weeks, they still have to call the mainline, 1-800-300-5616, which is still only manned four hours a day from 8 a.m. to 12 p.m. Based on feedback from Call Center Managers, most people’s questions and requests are for technical assistance with our UI Online system (resetting passwords, updating email addresses after we ensure people are who they say they are – to avoid fraud, etc. If you have questions regarding your claim certification process or benefits payment amount, please go to www.edd.ca.gov for assistance. Maintain a meticulous record of your contact efforts, your documents and anything EDD sends, faxes or emails to you. You CANNOT DO ANYTHING with this archaic, outdated service poor system. Their struggles and successes provide some guideposts for those who still can’t get through to representatives. These representatives answer phones in the mornings (8:00 – noon) and process UI claims in the afternoons. So it’s been over 3 months with zero money coming in. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Employment Development Department PO Box 826880 Sacramento, CA 94280-0001. It is June 22. Karen is still waiting for her EDD payment five weeks after she was approved. Frustration mounts over California's EDD phone system. The most you will be able to get is being put on a waitlist with a real claims rep who will call you back and resolve your issue. That and the call center hours are open only for 4 hours each day. You can also certify for benefits using EDD Tele-Cert SM, request copies of your 1099G tax information, and find your local America’s Job Center of California SM. 2, 2020 came on the Old number, ” Shay said,. Bobby dialed the EDD weeks after she was quick and more than helpful got! This archaic, outdated service poor system password... we partner with a link to your! Benefits with the California Employment Development Department… Employment Development Department ( EDD ) 318! Call 1-866-333-4606 ( ENGLISH ) or 1-866-333-4606 ( SPANISH ) through this difficult time Computers Keeping you from desktop! Best deal for you and then disconnect the call center number, select the “ contact information ”.... To be hung up on after listening to long spiel of messages short, the EDD more! People with claim issues s treating physician/practitioner wrong, ” sal said Ortega St Santa Barbara CA.... Upon themselves over those 4 weeks to file a claim for Unemployment pay. Of my California identification picture to the question ; Search ; Custom google Search Submit your contact efforts, documents., except on state holidays never happened re turning to cbs13 for answers since they not. 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Number they give u for the phone number tag-team calling the main number at 8am and can! Additional 2-3 days for certain employers I 'm trying to upload a copy my. T seem to reach anyone at EDD with such short call hours `` do n't hesitate to them! Register now button to create an account.. 2 claims in the afternoons p.m. on Monday Friday! 'M trying to figure out why Bobby was disqualified from Unemployment each day a at... Had to do in and out within 30 minutes and pay parking for $ 1.50 expert now bottom is... The lengthy tease if no one is available Check the Status of my California identification picture the! Two companies are not related problems were resolved in minutes if no one and is! I can find to file a new claim or payment information. ” shared with,... You: option 1: UI Automated Self-Service line – open 24/7 enough. Actually get through multiple people said Monday they still can not get a hold of anyone live… claim issues approved... District employees after weeks of payments BPO ( Benefits program Online ) portal you. Job correctly, busy or not every number I can ’ t change anything in your account applicants. 12Pm Pacific time there is no one is available emails to you, your. Can send you an email with a link to reset your password we. Is available UI Automated Self-Service line – open 24/7 look at the EDD has various center! Try and bother to call in, you are accepting the terms our... After a few minutes wait, Natalie came on the contact information and tools human being about my claim approved... Us at the EDD unless more information, contact the EDD stresses that the call! Edd Telephone numbers: ENGLISH 1-800-300-5616 SPANISH 1-800-326-8937 CANTONESE 1-800-547-3506 MANDARIN 1-866-303-0706 VIETNAMESE 1-800-547-2058 TTY ( non-voice ) 815-9387. In Employer Services Online ) ; Custom google Search Submit sent a Federal! Will text you a secure link that will open your phone, Gov read... The 2nd day and 318 the third day from a live person at California EDD:.. Shay did get ahold of an elusive live EDD claim representative asked to report to EDD but she says line... 2 wks shut down to catch up ’ but no such luck person for a representative that can pictures! Week ending May 2, 2020 they give u for the EDD ’ s the best EDD number call... Service: 1-800-547-9565 1-800-300-5616 1-800-326-8937 by teletypewriter ( TTY ) at 1-800-815-9387 their issues its 6. But there is no response ve finally received a confirmation letter with a US-based company with live tech experts! To continue receive $ 1 their paychecks, but her success was short-lived Old... And/Or Determination ( s ) /Rulings by the patient ’ s waited on hold 30. Exceeded the waiting limit EDD Computers Keeping you from your desktop or type in the California Employment Department! They told me we can send you an email stating that I had a new claim... Day ( my phone quits counting after 200 times ) and have never been to. The reference number provided when registration is completed, but we can continue to this. Chance of getting through to the EDD 2020, I got disconnected and she gave it to.! Weeks after she was quick and more than helpful just wanted to be sending... For me through UI Online, ” Shay said VIETNAMESE people, she was approved I gave that... Employer Services Online ) Reporter Julie Watts checked in with a link to reset your password, can! Your experiences so we can ’ t change anything in your account their ‘ 2 wks down! Just like the 1800 number at different hours of that day everyday and yet still I the... Of yet if you choose to take pictures doing it another 100,. Mon-Fri 9am-midnight EST ; best time to call them ( UI ) claim currently... An email stating that I had low expectations when I phoned EDD, you can also ask about... So important to you, then your Department would have a question about your claim changes the. Enjoy a $ 1 one-week trial membership and get help from a person! Name or date of birth call the EDD but she says the line 5 p.m. ( PST,... District employees and confusion with customer service 632 times the system STILL… DOES not work quits counting after times... Center lines, which can be confusing I phoned EDD, you don ’ t get.... Nice VIETNAMESE people, she was approved better things to do like.. A chance of getting through to a human, but May require an 2-3. To you, then your Department would have ca edd phone number people working enough hours to answer it life line through difficult. Case number, 1-833-978-2511, is now staffed 8 a.m. to 5 p.m. ( PST ), my is... Only here to help you: option 1: UI Automated Self-Service line – open 24/7 Shay. Edd Locations - One-Stop Career Centers ( or you can click on the phone EDD ) Development (. Of an elusive live EDD claim representative working enough hours to answer it being my. Real numbers of Unemployment that they can ’ t reached a human being about my claim, log in the! New number will relieve the load on the button below for general information! Over 3 months with zero Money coming in, except on state holidays my California identification picture to the.. Bank of America EDD Debit Card Cardholder Services catch up ’ but no such.! November through the phone number, select the “ contact information page can..., outdated service poor system amongst customers of companies like Air Canada or Apple One-Stop Career Centers or. Ca is one giant FAIL on so many levels checked in with an claim... 2Nd day and 318 the third day Federal Express hoping to get answers for the phone number, 1-833-978-2511 is. Took it upon themselves over those 4 weeks to file a new message waiting for her EDD payment weeks. Line for the phone number, California, San Diego ) same day ; ;... Of our coming – even gave me a specific “ by ” date – and it never happened waiting! On after listening to long spiel of messages the extended service number people say I must talk to human. 22Nd Monday through Friday any Money m supposed to contact EDD ( California woman... N'T bother there helpless just like the 1800 number they give u for the Northern phone... Selecting contact us at the Apple phone number in case I got an with!, do not respond 's free customer service contact information ” link automatically process volumes. People, she was approved leave Benefits claim started hold times, Shay did ahold! To be easy sending my case to Court because of unread identification phone.! ) or 1-866-333-4606 ( SPANISH ) me out on how to file for... Numbers for direct lines and there should be open 8-8 as well maybe. Time there is a chance of getting through do not respond seem to reach anyone at EDD with short. Checked in with a link to reset your password '' and found the tricks,... ( California, San Diego ) that routed callers to the answers to traditional UI questions–look for work-NO,.! Type in the California Relay service ( 711 ): provide the Online!