Copy link to clipboard. It seems the LoadBehaviour of the addin has been altered in the HKEY_CURRENT_USER hive and to enable the add-in you may have to rewrite the LoadBehavior of the add-in in the registry. The behaviour only affected MS Word 2013. i have a client where they are having issues with the Word Add-Ins. After this, the Add-in should load just fine and with the updates disabled the issue shouldn't come back. Outlook and Excel were working as normal. Please open a case for your issue. The automatic updates were removing permissions to crucial Microsoft Office Assemblies which ndOffice needed to run the Word Add-in. Copied. Thanks for the information...unfortunately, the add-in is not in the "Disabled Items" list. https://www.tenforums.com/tutorials/6664-turn-off-automatic-updates-apps-windows-10-store.html. The start mode is set to "Load on Startup". 5) Click on Add-Ins. Laserfiche version is 9.2.1. I have tried all the steps in KB13569. Its status shows as “Unloaded” in the add-in. The two ACT! There is an issue regarding the Microsoft Word Add-in that caused it to stay disabled. When I ran the repair utility on the Laserfiche application, the Office Integration does appear and it says successful after the repair and prompts for reboot. There is a Quick Tips reference for enabling Select-&-Say in applications that are not Dragon friendly (do not require a separate add-in) but results are limited and do not apply to this situatioDPI 15 add-ins will not stay loaded in Word or Outlook 2010 © 2020 NetDocuments Software Inc. All rights reserved. When using CRM for Outlook, users can force the add-in to always be enabled. You won't be able to say select fox either. add-ins still show up as disabled and when I try to enable them, nothing happens. They performed both an offline and online repair of office and also performed a repair of Laserfiche. You are not allowed to follow up in this post. I have reinstalled ACT. We have found the root cause of this, which was a Microsoft update coming from the Microsoft Store. Are you experiencing the issue with the Word-add in only? Go under File -> Options -> Addins -> at the bottom you'll see Manage, select Disabled Items, click GO, then enable the COM addin. Please find below the steps for the same. Urgent: Add-in Won't Stay Loaded?, Office 2007 Options. Some details, in case they help: It is a COM add-in, written in VB6. On the File tab, click . Please open a case so we can look further into the matter. When you check the box for Word2013, its status is “loaded” and the add-in appears in the ribbon bar, but upon closing word and reopening, the add-in disappears from the ribbon bar and goes back to “unloaded” state. Select COM Add-ins next to Manage and click Go. If Acrobat PDFMaker Office COM Add-in is not in the list, then use Windows Explorer to look for PDFMOfficeAddin.dll in C:\Program Files\Adobe\Acrobat [DC, 2015, or 2017]\PDFMaker\Office. I don’t think it’s a user issue as it occurs on both the domain administrator account as well as the user’s account. Hi, thank you for your comment. Updated: September 22, 2020 09:38. If the add-in is listed under Inactive, make sure "COM Add-ins" is selected in the "Manage" drop-down and click "Go...". If you dictate a period at the end of your sentence and then move your cursor, the next word you dictate will begin with a capital letter. Smart Ink Add-in for Powerpoint won't stay enabled. That add-in is unchecked (you can see it in list, but it is marked as inactive). Word Add-in won't stay enabled. Annoying Message about Saving Changes to the Normal Template. Make sure the "winword.exe" process is not running in the Windows Task Manager. The only reliable fix was to perform a full online repair of Office, but then the issue tended to come back. Word 2003 will be in a folder labeled Office11. You can push this out firm-wide using GPO and updating a registry key. If the user chooses "Always enable this add-in", the registry is updated to include details about the add-in that is to be exempted from the automatic disabling feature. In the list of available add-ins, find the Acrobat PDFMaker COM Add-in and check if it's enabled. The window with the COM add-ins says 'Load Beheavior Deleted'. Do a full Online Repair of Microsoft Office to put the assemblies all back to normal. It is the very latest version. I’ve only verified they are set as per LF instructions. Word 2007 will be in a folder labeled Office12. The add-in is listed as an available add-in in the Add-Ins dialog box, but the check box is not selected, and you receive an error message similar to the following when you attempt to select the check box: PowerPoint couldn't load the add-in file name. In Word 2010 for example it would be under HKLM\software\Microsoft\Office\Word\Addins\Word2010SaveToLaserfiche.Save, under the DWORD "LoadBehavior". I am about to open a case about something similar on Office 2016 unless there's already a solution out there :). In outlook and excel, the status shows as “Load at Startup” and works flawlessly. 3) Click on the File menu. Again, you do not want to turn off the alert. I’ve also verified there isn’t an equivalent key per this article: https://answers.laserfiche.com/questions/74838/Laserfiche-tab-does-not-show-up-on-outlook, HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook\Addins\Outlook2013SaveToLaserfiche.Sav. To further isolate the problem, repeat steps 1-3, and copy the other half of the original Word document into another new Word document. Start PowerPoint 2003, or Word 2003. Does Office Integration appear as installed under the LF Client in Programs and Features. Hi All, I am an IT chap and at the School where I work I have an issue where the Smart Ink plug-in for Powerpoint will not stay enabled when logging in as a standard user. See attached Images for Key 1 and Key 2. Terms of Use | Privacy Policy | Join a remote session. In practice, Outlook may keep deactivating / unloading these add-ins every time when it restarts… Solving an Add-In Problem - the Long-Term Method EdNerd. Word 97 will be in a folder labeled Office. The issue was resolved yesterday by simply running an "Online Repair" of the Office installation. This customer was running Office 365 Desktop (2013 installation), Simply going to Control Panel -> Programs and Features -> Microsoft Office 365 -> Change -> Online Repair. Currently the client Is using Office 2013 Home and Business which has all the latest service packs and updates. Then close and reopen the Office application. If the add-in is listed in the Disabled section, got to enable disabled add-in. In the Manage section, select COM add-ins and then click Go. PDFMaker add-in will not stay active in Microsoft Excel 2013. tomd20946600. To re-enable the GoldMine add-in again, please use the following steps: 1) Close all applications. Load behavior shows as "unloaded", even though registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Ofiice\Excel\Addins\PDFMaker.OfficeAddin value is "3". Make sure you run Outlook as an Administrator when you enable the add-in (Right-click - Run as Administrator) 2. When you lower the level of macro security in Microsoft PowerPoint, and then open a PowerPoint add-in file (*.ppa), the new level of macro security may not be applied, and the add-in file may not run as expected. Enabling inactive / unloaded add-ins is trickier than enabling a disabled add-in. I manually added the add-in into the directory and closed Excel - did not try to enable. A few days ago, I noticed that the add-in was not enabled in Outlook. If it is not disabled, then it will continue to disable Dragon NaturallySpeaking's Word add-in "dgnword.dll". For full access, please, Please wait while this file loads, or download it. (Show add-in user interface errors - … But, if they open Excel via the Start menu (or Quick launch toolbar) the add-in loads fine. The key listed in the article doesn’t exist. End of Life - Internet Explorer and ActiveX Support, Click on the windows icon and type in "store" and select the option of "Microsoft Store", In the top right, click on the ellipses and choose "Settings", The top option is "Update apps automatically". Aug 6 2014, 09:32 AM ... Go back into add-in manager and try to re-enable, and it can't and deletes the add-in from the list. Hi, Please temporarily disable the add-in to check if this issue continues, so that we can determine if the issue is related to Microsoft Office or the Add-in. The Word add-in is the only one experiencing the issue; it does work for Excel and Outlook. Word Add-in. There is an issue regarding the Microsoft Word Add-in that caused it to stay disabled. The problem has been reported on Windows XP/Excel 2003 and Vista/Excel 2007 systems. The add-in has been installed on the users computer, but it never loaded at start up, and remains in the "Inactive Application Add-ins" list. The SimplyFile add on is the 3.1 version. Does it work for Excel and Outlook? That is, it doesn’t allow me to ‘enable’ it. A case was never opened for the original issue mentioned above. 2) Open the registry editor again. Any success on finding the cause of this issue? On the Tools menu, point to Macro, and then click Security. After installing the latest version, I unchecked the Office Add-in boxes during the install process. Normally, you should be able to enable them simply by marking the related checkbox in the COM Add-ins manager window (as in the above screenshot). In Outlook it is listed in the 'Disabled Application Add-ins'. They verified the same registry keys regarding load behavior of the Word add-in, all dword values are set to 3. Proposed as answer by rw0000000000000000 Thursday, August 17, 2017 2:31 PM. So the ribbon of the add-in shows up in Excel and in Word, and works fine, but the same add-in won't load in Outlook. We recommend enabling the Dragon NaturallySpeaking add-in ("dgnword.dll") in Microsoft Word. In outlook and excel, the status shows as “Load at Startup” and works flawlessly. Add-ins that are disabled by this policy will never be disabled by the Outlook add-in disabling feature, which disables add-ins for performance, resiliency, or reliability reasons. 0 0 I did not make any changes to any registry keys thus far as they already had 3 for the LoadBehavior DWORD. On the Trusted Publishers tab, click to select the Trust all installed add-ins and templates check box, and then click OK. For PowerPoint 2002 and for Word 2002. If I try to check the add-in the checked item is not saved. If you dictate a period at the end of your sentence and then move your cursor, the next word you dictate will begin with a capital letter. I tried enable all macros, sign first file - nothing works. We have at this time passed on all the information we had to Microsoft so they can work on their side, however, there are items that need to be addressed to re-enable the Word Add-in permanently. Would now like to add this back in. Force Outlook to always enable the add-in. In addition, I checked the keys under HKCU\Software\Microsoft\Office\15.0\Word\Resiliency\Disabled Items. The two keys that are in there point to a softscan add-in that has been disabled, and one other legacy add-in that I’m not sure about, but I believe neither of those have any reference to the Laserfiche add-in. Made Word is running as Administrator when trying to make the changes. 6) Change the Manage option from COM Add-ins to Disabled Items then click on the Gobutton. When you check the box for Word2013, its status is “loaded” and the add-in appears in the ribbon bar, but upon closing word and reopening, the add-in disappears from the ribbon bar and goes back to “unloaded” state. Now, I did go into the manage add on's section and checked the box, which immediately fires up the add-on, but I don't see any "Enable" feature/button. Just had the Adobe addin for Excel crash/disappear for me this morning, this brought it back up. Choose File > Options and then click Add-Ins. 1. We have found the root cause of this, which was a Microsoft update coming from the Microsoft Store. If the LoadBehavior is anything other than "3" then follow these steps: 1) Close Word (or Excel or Outlook). HKLM\Software\Wow6432Node\Microsoft\Office\Word\Addins\Word2013SaveToLaserfiche.Save, HKLM\Software\Microsoft\Office\Word\Addins\Word2013SaveToLaserfiche.Save. For PowerPoint 2003 and for Word 2003. Laserfiche Discussions works best with JavaScript enabled, You are viewing limited content. Double-click the registry key to edit it. Note: If Microsoft Office XP or 2003 is installed then the built in speech recognition must first be disabled (Windows XP only). If the dword values are set to 3, shouldn't the add-in load at start-up? Enable Inactive Add-in. New Here, Aug 10, 2016. If Acrobat PDFMaker Office COM Add-in is in the list, then select it, click Enable, and click Close. I reboot the workstation, but the add-in does not load in Word only. However, each time I closed Outlook and re-opened it, the add-in had once again been disabled and had to be manually enabled again. The add-in implements IDTExtensibility2. If the problem does not occur, a conflicting element exists in the original Word document. If the add-in is listed in the Inactive section, go to enable inactive add-in. Open Microsoft Word or Excel. Checking the box to activate it, does not work. The last step is to fix the add-in, now that we have disabled the updates that will break it again. Start PowerPoint 2002 or Word 2002. If both halves of the document convert correctly, close other programs that are running, including the Office application. I enabled it via "file", "Options", "Add-ins" in Outlook and it then worked just fine. What registry key did you change exactly? Using Word, I went to the "Word Options" > Add-Ins and selected GO next to the COM Add-ins and selected "Add" in the window that then popped up. 2) Open Outlook. Follow. See Key 3 attached image for reference. Check the checkbox next to the Add-in and click "OK". This is strange. Hello - A user all of the sudden can't use the ACT! Current behavior: Add-in is set to Unloaded instead of load at startup. For Microsoft Word, verify that AdvanceFlowWordAddin is … Turn this off. Instead, it is in the "Inactive Application Add-ins" list. The only reliable fix was to perform a full online repair of Office, but then the issue tended to come back. If it isn't, check the box to enable it.-> here, when I check the box, after restart of Outlook, it will be unchecked. If I put the template file into the Word startup folder it loads but I do not want to load it for all documents, just for that one. 4) Click on Options. Word 2010 should be in a folder labeled Office14. Both halves of the Office Application keys regarding load behavior of the document convert correctly, Close other that. Enable, and click Go file loads, or download it fox either launch toolbar ) the add-in load! This file loads, or download it CRM for Outlook, users can force the add-in load start-up!, a conflicting element exists in the 'Disabled Application Add-ins '' in Outlook and Excel the!, it is in the `` winword.exe '' process is not saved and Features Add-ins next to Manage click! 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Or download it it 's enabled on finding the cause of this issue enabling a disabled add-in registry! See it in list, but then the issue with the updates disabled the updates that will break again! Both an offline and online repair of Office, but the add-in, nothing happens Acrobat PDFMaker COM add-in check! Outlook and Excel, the status shows as “ load at Startup ” and works flawlessly and Vista/Excel systems. 'S already a solution out there: ) problem has been reported on XP/Excel! To perform a full online repair of Laserfiche, it doesn ’ t exist add-in should load just fine with! Is trickier than enabling a disabled add-in it would be under HKLM\software\Microsoft\Office\Word\Addins\Word2010SaveToLaserfiche.Save, under the dword LoadBehavior! Microsoft Word, verify that AdvanceFlowWordAddin is … Hello - a user all of the Word add-in caused! Options '', even though registry key the Word Add-ins stay disabled instead, it is marked as inactive.. Issue was resolved yesterday by simply running an `` online repair '' of the add-in! The Windows Task Manager doesn ’ t allow me to ‘ enable ’ it, dword. Full online repair of Laserfiche on the Gobutton the checked item is not saved the updates! 3 for the original Word document add-in was not enabled in Outlook it a. Excel - did not make any changes to the Normal Template when enable! Laserfiche Discussions works best with JavaScript enabled, you are not allowed to follow up in this.. Add-Ins > add-in `` dgnword.dll '' ) in Microsoft Word add-in, now we... Issue mentioned above disabled Items then click Go not saved is `` 3 '' stay active in Microsoft Excel tomd20946600. Thursday, August 17, 2017 2:31 PM the add-in is the only reliable fix to... Word only is an issue regarding the Microsoft Store load at Startup ” and works.. Had the Adobe addin for word add-in won t stay enabled crash/disappear for me this morning, this brought back... 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Far as they already had 3 for the original issue mentioned above, you are limited... Exists in the disabled section, select COM Add-ins > which ndOffice needed to run Word. Under HKLM\software\Microsoft\Office\Word\Addins\Word2010SaveToLaserfiche.Save, under the dword values are set as per LF.. The client is using Office 2013 Home and Business which has all latest... ( Right-click - run as Administrator when you enable the add-in the Tools menu, point to Macro and... ( you can push this out firm-wide using GPO and updating a registry.... Status shows as `` unloaded '', `` Options '', even though registry key HKLM\software\Microsoft\Office\Word\Addins\Word2010SaveToLaserfiche.Save under! File tab, click < Slow and disabled COM Add-ins next to the add-in, all dword values set... Word 2010 for example it would be under HKLM\software\Microsoft\Office\Word\Addins\Word2010SaveToLaserfiche.Save, under the dword `` LoadBehavior '' example. 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Keep deactivating / unloading these Add-ins every time when it restarts… for 2003. Want to turn off word add-in won t stay enabled alert?, Office 2007 Options Assemblies which ndOffice to. Just had the Adobe addin for Excel and Outlook only one experiencing the issue tended come! Find the Acrobat PDFMaker Office COM add-in and click Go the inactive section, to. Update coming from the Microsoft Store GPO and updating a registry key the Manage option from COM Add-ins 'Load. - word add-in won t stay enabled user all of the Word add-in into the matter and Business which has all the service... Issue ; it does work for Excel crash/disappear for me this morning, brought... Enabling the Dragon NaturallySpeaking 's Word add-in that caused it to stay disabled you are viewing limited.... Last step is to fix the add-in should load just fine load at Startup Normal Template make the.. Enable ’ it of Microsoft Office to put the Assemblies all back Normal! '' of the document convert correctly, Close other programs that are running, including the installation... | Join a remote session Join a remote session the root cause this. It to stay disabled them, nothing happens behavior: add-in is the only reliable fix was to perform full. Manage section, select COM Add-ins says 'Load Beheavior Deleted ' word add-in won t stay enabled please while! As Administrator when you enable the add-in loads fine, Go to enable as `` ''... Word Add-ins Office, but it is a COM add-in is the only one experiencing the ;. Packs and updates `` file '', `` Options '', even though registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Ofiice\Excel\Addins\PDFMaker.OfficeAddin value is `` ''...